I’ve just updated this article on how to book a Peloton in person class so you can take live classes with your favorite instructors.
Why do this update? Because, once again, Peloton has changed the process for booking spots in classes.
You’ll notice the new details as you read this article. That is, I’ve crossed out outdated information.
The biggest change? It used to be that bookings opened on Mondays at 12 noon. However, starting 1/19/23, it became Thursdays, also at 12 noon.
Also, there are two more days a week to book live classes to take in person at the Peloton NYC studios. They’ve added classes for Mondays and Thursdays.
When I first wrote my article about the Peloton studios reopening, it wasn’t clear how to book a Peloton in person class in either NYC or London.
In addition to attending the media preview in June 2022, I was able to get back to the Peloton Studios New York in October 2022. This year, I’m hoping to get back in December for my birthday, which happens to fall on a day of the week that riders are in studio.
Therefore, I decided to write this article devoted entirely to information about booking an in-person class at Peloton. And sharing my experience of booking and trying to book classes.
And I’ve just updated this article with the actual steps I took to book on the Peloton studio website.
Let me just say this upfront: it was not as easy nor as straightforward as the old system. So I’ll tell you right now: prepare to be frustrated.
If you have flexibility to travel, refresh the studio website for days on end as waitlists open.
But more about the waitlist in a bit.
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How to book a Peloton In Person Live Class
UPDATE: 1/12/23: Peloton has changed the day when you can reserve classes. It used to be Mondays at 12 noon.
Starting 1/19/23 it became Thursdays, also at 12 noon.
UPDATE 10/31/22: It appears that Peloton may have changed the reservation system yet again.
Today, when I logged in at 12 noon Eastern, immediately I found myself in the queue that I reference later in this post. So I’ve updated my advice.
If you want to sign up for live classes at the Peloton studio, set a reminder for 12 noon 11:45 a.m. Eastern on Mondays.
Peloton is supposed to release the next slate of in person classes at 12 noon.
However, these days, 12 noon is often too late to get in. I would recommend logging in at around 11:15 instead. I’m not kidding–45 minutes early. I’ll bet when you do, you’ll find people already waiting in the queue.
This schedule for booking in person live classes is the same for the London and NYC studios. So, keep that in mind. Update: I believe London is now releasing its new slate of classes at 5 p.m. Eastern on Thursdays now. I’ll doublecheck on that for you.
Book classes up to 6 weeks ahead
Usually, Peloton opens studio bookings up to six weeks into the future. That’s a nice change from how it used to be.
Before you could only book two weeks out. This expanded timeline is great for people who want to travel to take their rides, runs or other classes at Peloton.
UPDATE: 1/12/23 Peloton is now letting members take classes on two additional days of the week–Mondays and Thursdays.
I grabbed this picture from the Peloton Instagram account. This announcement was in their Instagram stories. Not Twitter, not Facebook. Not even on the actual Peloton website or studio website.
Also, they’ve expanded the kinds of classes that you can take live. This includes Tread Bootcamp and Pilates. And there are a few rowing classes open now, too.
What you’ll see on the Peloton Studio website
You’ll see one of three options in the buttons next to the class.
- Book (space is still available)
- Waitlist (class is full but there is space on the waitlist. I get the sense that 5-10 people get on the waitlist and people
really docan get off the waitlist into class. Here is my article about how to get off the Peloton waitlist.)
- Class full
If you can click on Book or Waitlist, then the Peloton studio site will prompt you to buy a credit to pay for the class.
If you’ve already purchased those credits, then they will be applied.
Pro tip: purchase the credits before the booking site opens. Because if you wait until a Thursday to do that and it is close to the time that classes open, the ENTIRE Peloton Studio site becomes inoperable. That’s because it automatically switched to the queue, which is super frustrating if you want to do anything else on the site.
Booking multiple classes at Peloton studios
Some people get lucky and are able to book multiple classes at the Peloton studios.
It could be for the same day or consecutive days over a long weekend.
UPDATE: 1/12/23 I’ve heard (but haven’t had it confirmed by Peloton) that you will no longer be permitted to book more than four classes over two days. However, you can get on an unlimited number of waitlists and, it seems, if you get off all of those waitlists, Peloton won’t prevent you from taking a class.
Lucky enough to get multiple classes
If you’re considering booking multiple classes on the same day, make sure you give yourself enough time in between classes.
For example, doors close for classes 15 minutes before a class’s start time. So let’s say you’ve taken a 30-minute class.
After that, you want pictures with the instructor. Plus, you want to make the next class before the doors close.
For example, on my recent trip to PSNY, I took an 8:00 a.m. class with Denis Morton. It was 30 minutes long.
Then, I was on the waitlist for a 10:00 Denis yoga class. That meant I needed to check in at the front desk one hour before–or at 9:00 a.m.
However, I was nowhere near getting my picture taken by that time and had to leave the line. So, I stopped a Peloton employee and explained my predicament.
I was so surprised when he suggested I jump the line, get my picture taken with Denis (see it below) and then go check in for my next class. That was so nice and truly unexpected.
This probably isn’t official Peloton policy or anything, and I may have been lucky enough to do this. Therefore, if you book classes too close together, you’re likely not going to make it.
So I would definitely book at least an hour buffer in between those multiple classes. I know I will in the future as I felt really awkward jumping the line.
What happens at 12 noon on Peloton booking day
At 12 noon, I found myself in the queue shown below. Only time will tell if Peloton continues to use this queue system with
At 12:01 cycling classes only showed up for the Friday six weeks in the future.
There were five to choose from.
By about 12:05, all the classes for Friday, Saturday and Sunday were showing on the Studio booking site.
Then, the feeding frenzy began.
Frustration in the queue
What’s really frustrating is that when the studio site switches over to this queue on Thursdays, as I mentioned above, you cannot do anything else on the site. So, for example, if you haven’t purchased class credits yet, you cannot access your account.
You are frozen on this screen and, frankly, shit out of luck if you need to buy class credits for when you get through.
Or, like me, if you’re on a waitlist for upcoming classes, you cannot access the “My Classes” section of the studio site to see if you’ve gotten an update.
I understand why Peloton had to put this process in place, due to overwhelming demand. However, there should be a way to click away from the queue page while you wait–my current wait time is 47 minutes–in case there are other things you want to do on the studio site on a Thursday at noon.
Finally, as you can see from the photo here, I logged in well before 12 noon Eastern and waited more than an hour before getting through the queue. And, not surprisingly, there were no classes left to book.
Trying to book a Peloton cycling class
I clicked the red Book box next to the Camila Ramon class at 7 a.m.
Then this screen came up telling me that I was in line to finalize my booking and that there were 97 people ahead of me
This is a newer system, this queue.
It used to be that you just went right through to the booking site, selected your bike and you were done.
This time around it took about three minutes for me to get through the queue. Then I got the go ahead and it asked me to confirm if I really wanted to book a class.
After I confirmed, I had 10 minutes to complete my booking. Then I got to the page where I could legit book Camila’s class
Booking a cycling class may involve choosing your shoe size in advance
By 12:06, I’d gotten to the page with the dropdown menu asking my shoe size. OK, now we are getting somewhere.
I selected that I would be bringing my own shoes as I did with my visit a few months ago. Then, I clicked submit.
However, on the next screen, I was told the class was already sold out.
No option to join the waitlist. Just this page below with the yellow banner that said this:
“This spot is no longer available. Please choose another and try again.”
So I had to go back to the beginning and start the process all over again on the studio website.
The red Book button was still showing. So, I tried to book Camila’s class again. No spots.
Then I tried a Callie strength class and it said the spots were no longer available. But the Book button was still showing.
Finally a waitlist option
However, in the Denis queue on my phone, at 12:29 p.m., I got the waitlist button option. That never happened in the browser on my laptop.
Of course, I clicked the Waitlist button for Denis’ yoga class.
And then Peloton prompted me with the class credits I had in my account.
I chose which class credit I wanted to use and then it brought me to a page saying sorry the class is full.
Could there be a glitch in the Peloton booking system
Now, I don’t know if there was a glitch that day with classes coming up as being full when the Book button was still showing.
Or, if this really is what you have to go through to book a class at Peloton Studios.
Either way, this system is unacceptable. Peloton really needs to work on making this more user friendly.
Anyway, this experience left me feeling despondent and frustrated. And I know I’m not alone.
How to get off the Peloton waitlist for classes
Because so many readers had questions about the Peloton class waitlist, I wrote a separate article about getting off the Peloton class waitlist.
What to bring with you to the studio
In hopes that you get off a waitlist–or if you’ve booked an in-person class–here’s what you should bring with you for or wear to your studio visit:
- Appropriate workout shoes (sneakers or your cycling shoes from home; you can get shoes for free there, too)
- Workout clothing
- Water bottle
- Flip flops (if you’ll be showering)
- Change of clothing (if you’ll be showering)
There are free, drawstring plastic bags in the locker room to put your sweaty clothes in, like I did below.
You’ll get Peloton sweat towels for in class and also bath towel to use in the locker room later for showering.
Peloton merch to bring with you
Here’s some additional merch you may want to buy in advance of your trip.
I treated myself to a Peloton headband at the Peloton store inside PSNY. It kept the sweat off my face through Logan’s strength class. These days, it’s my favorite workout headband.
You’ll definitely want to bring a refillable water bottle to keep with you in class.
Finally, there are water-filling stations throughout the studio.
Peloton NYC studio class cost
At the Chelsea studios, Peloton classes cost $30.
There used to be free, walk-in classes during the middle of the day or the middle of the week. No more.
Three things have changed since the Peloton studios moved from Chelsea to Hudson Yards.
One, the price of a Peloton class.
Two, the availability of free classes.
And, three, middle of the week classes.
Paying for Peloton in person classes
Now, the Peloton in person class cost is $35 in NYC. In London, you’ll pay £25 (25 pounds).
You have to purchase “credits” to participate in a class. These credits expire after
60 days 12 months. I’m so glad Peloton changed this.
Also, Peloton no longer offers a pack of credits. I used to buy five at a time.
Instead, now you buy credits as you need.
In addition, what’s frustrating is this: when you go into the site to buy credits, you can buy one at a time. Literally.
I would think that Peloton would give you an option to add multiple credits to your account, like the graphic I created below. Nope.
Instead, if you think you might want to book three classes in a weekend, you’ll need to go into the site three different times to purchase those credits.
Finally, when booking a class, I would recommend buying the credits before you try to get into the booking queue.
When I tried to book a class without logging in, I had a few extra steps to get to the part where I would pay for class.
And those precious few minutes are probably what prevented me from getting the classes I wanted.
This post helps you find hotels near the Peloton NYC studios
Here is another new policy from Peloton: you have to cancel a spot at the studios 24 hours in advance in order to get your credit back. Previously, you had 12 hours to cancel.
In fact, I used up those credits when I spent a weekend at Peloton in October. That was when I was able to take five classes over two days–all off the waitlist!
Actually, I was on the waitlist for seven classes; I didn’t get into two of them.
Here’s more info about the Peloton London studios.
What if you don’t get off the waitlist
I won’t lie: I was super disappointed that I didn’t get off the waitlist for classes that I wanted my first day back at PSNY.
However, it’s important to know this about those class credits.
One, you do not get a refund if you don’t get into a class. But you haven’t lost the money.
Two, your class credit will eventually go back into your account. Then, you’ll have a year to use them.
However, the credit going back into your account doesn’t happen instantaneously.
In fact, I had to email the studios to ask when I would get the credit back.
I explained that I was in the City for the weekend and wanted to get on waitlists for other classes.
They came through for me in just a few hours, and then I was able to use a class credit again to get on another waitlist.
FYI, you can earn a new special event badge for taking a class at Peloton Studios New York.
Final thoughts on how to book a Peloton in person class
I can’t say it enough: set an alarm for 11:15 a.m. Eastern on Thursdays.
That’s when bookings open for in person classes at Peloton NYC.
Keep checking the Peloton studio website for openings after the fact. If it means refreshing every hour, so be it.
Hopefully, you’ll have luck like I did and get off the waitlist for a bunch of classes during your trip.
This is the link you’ll use to get to the Peloton studio website.
Still have questions? Post a comment, and I’ll do my best to answer them.